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À propos

CARING. SUPPORTING. TRANSFORMING LIVES.

Vanier Children's Mental Wellness is committed to helping children and youth with mental health needs achieve better life outcomes.

We aim to help children, youth, and families manage their challenges and give them the skills they need for a brighter future.

At Vanier, we believe in the potential of every child and youth. We strive to be the best treatment provider for those with mental health needs, offering evidence-informed services delivered with compassion. We are hopeful that with the right help and support, children and youth can achieve better life outcomes.

Vanier is accredited by CARF Canada. Our not-for-profit organization offers assessment and treatment for children, youth, and their families to support their challenges and promote wellness. Vanier offers support such as family therapy, live-in treatment, and respite services. Download our brochure.

Vanier is the Lead Agency for the London-Middlesex service area.  As Lead Agency, Vanier is responsible for working to improve the functioning of the system collaboratively with the six other agencies in our area that receive funding to deliver at least one of a set of seven specific children and youth mental health services, including brief services, crisis services, counselling and therapy, family caregiver support, residential/intensive Services, targeted prevention, and specialized consultation and assessment.

For almost 60 years, we have served London and surrounding communities in southwestern Ontario with compassionate, best-practice, and innovative programs and services. We are a proud Pillar Nonprofit Network and Children's Mental Health Ontario (CMHO) member.

 

Vanier's Statement of Commitment to Families

Vanier is committed to helping you:

  • be and feel safe
  • be respected and treated fairly, regardless of your race, sex, culture, religion, mental or physical abilities, class or economic position, sexual orientation or diagnosis
  • be heard and have your needs, wishes, values, beliefs, and experiences respected
  • be informed about the possible risks and benefits of all services and treatment options, including anticipated outcomes
  • have the limits of confidentiality explained to you in a way you understand and know your personal information (paper and electronic) will be kept secure and confidential
  • be given the option to consent or to decline to participate in research that Vanier might be involved in, and to know that if you decline, this will not affect your involvement in services
  • be consulted and express your views about important decisions that affect you and your family
  • be actively involved in treatment programming for you and your family
  • withdraw consent for services at any time
  • have information provided to you in a way that you understand, including with an interpreter if language keeps you from becoming involved in services
  • as guardian, to receive a copy of all the reports created about your child and your family
  • ask about other places in the community that could help your child and family
  • integrate your cultural practices, beliefs, and values into our work together
  • receive quality services from qualified professionals and be informed of their credentials
  • restrict specific Vanier employees from access to your confidential information (if you ask)
  • be informed of the Vanier complaint procedure
Feedback & Complaints 

At Vanier, we believe the children and families we work with deserve the best possible services. We work hard to ensure that the help we give is professional and offered in a way that respects the rights and individual needs of each child and family we see. Please let us know if we have done something especially helpful.

We know there are times when a child, family or child, family, or community member may not be fully satisfied with our services. When this happens, we encourage you to let us know. We have a complaint procedure that you can use to let us know when there is a problem (i.e., service complaint, violation of use of personal health information, client rights violation, etc.). We will work with you to find a solution.

1-30 Complaints.pdf (202 Ko)

We encourage you to express your concerns. If you make a complaint, this will not affect the availability of services to you and your family.

Children and Young Persons’ Rights Resource
The Ministry of Children, Community and Social Services (MCCSS) is pleased to share information about a new online Children and Young Persons’ Rights Resource.

www.ontario.ca/RightsResource

Equity, Diversity, Inclusion & Belonging

Vanier is committed to fostering an inclusive environment that reflects the diverse communities it serves. In alignment with Vanier's Strategic Plan for 2023 - 2027, developing an EDIB framework is crucial to realizing its mission, vision, and values.

The vision to develop an Equity, Diversity, Inclusion, and Belonging (EDIB) strategy, roadmap, and operational action plan is critical to Vanier aligning seamlessly with Vanier's Strategic Plan for 2023 - 2027. EDIB is a foundational driver integral to the strategic plan, mobilizing the organization's mission, vision, and values. It is essential for building a foundation of equity, diversity, inclusion, and belonging by implementing anti-racism, decolonization, and anti-oppression practices throughout Vanier's programs and services. Additionally, it enhances community outreach to ensure equitable access to care for everyone. The strategic goal is to implement an EDIB framework while facilitating knowledge and capacity for an equitable workplace that fosters community engagement and co-creation of an accessible care system for all. 

Vanier EDIB Framework.pdf (314.32 Ko)
EDIB 5 Pillars.pdf (3.68 Mo)

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